Privacy Policy

May 23, 2018

We have updated our Privacy Policy. An updated version of our Privacy Policy takes effect on May 25, 2018.

Topvisor Co., Ltd (Topvisor) is firmly committed to the online privacy of its visitors and authorized customers. This statement governs our Privacy Policies and applies to all of the services and products offered by Topvisor.

This Privacy Policy covers how Topvisor uses personal information that users provide to Topvisor when they use Topvisor services and products. This Policy is applicable to all Topvisor products. By using any of the services, you accept the terms of this Privacy Policy.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

What Information We Collect And How We Use It

Topvisor offers a limited number of tools that do not require a visitor to register for an account and may be used anonymously. However, to start using a full range of Topvisor's services you may be required to register and provide the following types of information:

Personal Information

When you sign up for an Account in Topvisor, we collect your email address. We send an automatically created password to this Email. Logins and passwords are used to identify and sign in registered users.

When you sign up for an Account in Topvisor, we collect your email address. We send an automatically created password to this Email. Logins and passwords are used to identify and sign in registered users.

You may also upload your pic and add your name.

When you sign up, we also collect your time zone to improve your experience and automatically set up the tools.

We may use your Personal Information to respond to your inquiries and fulfill your requests, customize your experience at Topvisor or contact you to send updates or notices about the service. The billing is performed by a third-party billing service that meets Payment Card Industry Data Security Standards securing your financial and billing information.

Created and imported account content

We collect and store all content you create or upload to your account and all data you get while using out tools, features, etc. Your data never expires. However, we can permanently wipe it at your request.

Topvisor Cookies

Topvisor may automatically collect some information using cookies. Cookies are small text files stored in the web browser on the computer or mobile device by a website you visit.

We use cookie files to make user’s experience better, help ease navigation of the website and remember settings user selected. You can control cookies, block and erase them in the browser settings. However, some pages of our websites can be accessed solely if you allow to use cookies. If you do not, some, our features and tools may not function properly.

Anonymous Information

When you use Topvisor’s services, Topvisor may collect and record certain technical details that your browser send. This information may include Internet Protocol address, the pages that were visited and returned to, the date and time of your request, the time spent on the websites by a visitor or an authorized customer, the operating system, browser type, browser language, the referring site and any keywords used to find the website on search engines.

This information can only be accessed by Topvisor team and can be used for the sole purpose of tracking visits to the Websites and improve the experience of the Topvisor’s websites. Using the anonymous information, Topvisor can also track bugs and defects in the Service and thus improve the quality of the Service.

How We Share Information We Collect

We recognize that privacy online is important. We shall not disclose, sell or rent your Personal Information to any third party for marketing purposes. Topvisor only shares your Personal information with the third parties outside of Topvisor in the following cases:

• You entrust us to share sensitive Personal information and this information is required to provide you with certain services. These third parties shall not retain, share or store any Personal Information except to provide these services. We require that these parties agree to process such information based on our instructions and in compliance with this Policy.
  
  
• We believe that preservation or disclosure of such information is reasonably necessary to conform to legal requirements or to a legal process received by Topvisor, whether or not a response is required by applicable law.
  
  
• We have a good faith belief that such action is necessary to detect, prevent, or otherwise address fraud or to troubleshoot security or technical issues.
  

We may record and share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for instance, or how many users clicked on a particular advertisement. Such information does not identify you individually.

How We Protect Your Information

We take all commercially reasonable measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data and to safeguard the security of your Personal information. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to safeguard against unauthorized access to systems where we store personal data.

Please note that this is not a guarantee that unauthorized entry or use, hardware or software failure and other factors that may at any time compromise the security of user information, will not happen.

Email Communications

Topvisor is firmly committed to keeping your email address confidential. We will never sell, rent or lease our user email lists or otherwise disclose the user email addresses to any third party. We will use email addresses of our users in sole purpose to communicate Topvisor information and notifications to them. We respect your time and attention by limiting the frequency of our mailings.

Accessing and Updating Personal Information

In Topvisor, we make good faith efforts to provide you with access to your personal information to correct this data if it is inaccurate or to delete it at your request if it is not required to be retained by law or for legitimate business purposes.

In Topvisor, you can manage your data. You update your Email address, password, time zone, etc. on your Account page.

You can export and delete data you imported to Topvisor or received while using out tools on relevant tool pages.

We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Topvisor Administrative and Service Announcements

Topvisor may automatically email administrative messages such as "Thank you" messages or welcome messages introducing users to the Topvisor products and services, responses to password recovery, password and email change requests and similar explanatory messages that are necessary for user guidance. Users cannot opt-out from these emails.

Topvisor Marketing Communications

We may email marketing messages such as product updates, announcements, and special offers. However, these messages shall be sent only to Topvisor users and never to any third parties. Users can opt-out from these by clicking the Unsubscribe link at the bottom of the message or by changing settings in the Account Dashboard.

Changes in Our Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes).

Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

Contacting Topvisor

If you have any additional questions or concerns about our Privacy Policy, please contact us at info@topvisor.com.